John Smith
- Total activity 28
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 12
Articles
Recent activity by John Smith-
How do I update the event WIFI password?
1. Open your browser to the configuration page of the event WiFi access point: You can access your router's configuration page through your web browser on your computer connected to your ...
-
How do I connect to the VPN?
If your VPN doesn't work, or you're having problems with it, here's the latest connection info: VPN Connection information: 1.) Download widget. 2.) Install 3.) Log in 4.) Enjoy Note that the VPN...
-
My laptop needs replacement, what do I do?
Summary What to do when a laptop has been damaged or needs repair. To contact IT when your computer has accidental damage from a drop, spill, or other inadvertent damage, submit a ticket here. Ab...
-
Azure AD SSO integration with Zendesk
In this tutorial, you'll learn how to integrate Zendesk with Azure Active Directory (Azure AD). When you integrate Zendesk with Azure AD, you can: Control in Azure AD who has access to Zendesk. ...
-
Active Directory - Configure Zendesk for automatic user provisioning
This tutorial demonstrates the steps to perform in Zendesk and Azure Active Directory (Azure AD) to configure Azure AD to automatically provision and deprovision users and groups to Zendesk. Note...
-
Security Awareness Month
All the information you need, in a clear layout. Including handy lists: bulleted or numbered Many levels Sub levels Different bullet types... But also images like this one: And even videos:
-
Password reset instructions
Are you unable to login? You can reset your password using the Reset button below the Login button: This will bring you to the following form: Complete it and we will send you a link to reset you...
-
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
-
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
-
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...